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FREQUENTLY ASKED QUESTIONS

Questions & Answers

Looking for answers about Australian visas and migration? Browse our common questions or contact our team for further guidance.

Q1.How quickly can I expect a response?
Response time varies by enquiry volume and contact method. Most enquiries receive a reply within one to two business days.
Q2.Which office should I contact?
Melbourne is the head office for general enquiries. Hobart is the registered office and shares Melbourne's contact details.
Q3.What should I have ready before reaching out?
Have your visa subclass or program of interest, passport details, and any relevant application or reference numbers ready.
Q4. Can I contact SEMC if I'm not based in Australia?
Yes. Enquiries are accepted from applicants located anywhere, including those applying from Nepal or another country.

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